Communication with the General Service Office (G.S.O.) of A.A. in New York City


A.A. World Services, Inc.
475 Riverside Drive at West 120th St. - 11th Floor
New York, NY 10115
(212) 870-3400

All communications, including email, are treated with the same level of care and attention and are answered in the order in which they are received. G.S.O. staff members are committed to respond as soon as possible, usually within ten (10) business days.

For general information about G.S.O., Click here.

For G.S.O.’s contact information and information on visiting the office, Click here.

To Email G.S.O.:
G.S.O. can serve you most efficiently if your email communications are routed to the staff member best able to handle your inquiry or sharing. Please begin this process by selecting one of the choices provided below. 

General Correspondence – U.S. and Canada

For inquiries of a general nature, information about the A.A. program or Fellowship, group problems, or questions on the Traditions or A.A. service, please Click here and select the appropriate geographical section.

Information by Service Activity – U.S. and Canada

For inquiries that regarding a specific service assignment, such as Public Information, Regional Forums or General Service Conference matters, please  Click here and select the appropriate assignment.

International Correspondence

If you are emailing from outside of the U.S. and Canada, please Click here.

eBook Inquiries

For eBook inquiries, please click here to contact A.A.W.S. Online Store support.

Technical Issues

Click here to report a technical problem or offer a suggestion.

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